Community Services

CHC33015 Certificate III in Individual Support

Qualification Description

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work placement as detailed in the Assessment Requirements of the units of competency.


Further study pathways – This qualification will provide you with a pathway to CHC43015 Certificate IV in Ageing Support.

Employment pathways – Although it does not guarantee an employment outcome, completion of this qualification could lead to your employment in the aged care industry in the following occupational titles:

Entry Requirements

You are required to undertake a Pre Training Review prior to enrolment to identify competencies you have previously acquired and to ascertain your suitability and appropriateness for this qualification. The Pre Training Review is designed to ensure we can help you participate in and successfully attain your desired learning outcomes.

Mandatory requirements – There are no mandatory requirements for this qualification.

Suitability requirements – This qualification requires you to have physical attributes suitable for workplace experience within the aged care industry which encompasses manual handling of equipment and clients.

Materials, equipment and resources – You will need access to a computer with Internet.

Workplace Experience

This qualification requires you to hold a current and satisfactory police check to undertake workplace experience. You are required to undertake a minimum of 120 hours of workplace experience through work placement for new entrants or a third party report for existing industry workers in a relevant aged care setting. Workplace experience is subject to a current and satisfactory police check.

Qualification Structure

To successfully complete CHC33015 Certificate III in Individual Support you must complete the following units of competency.

Unit CodeUnit TitleC/EStreamPR/CR
1CHCAGE001Facilitate the empowerment of older peopleE--
2CHCAGE002Implement falls prevention strategiesE--
3CHCAGE005Provide support to people living with dementiaE--
4CHCCCS011Meet personal support needsE--
5CHCCCS015Provide individualised supportC--
6CHCCCS023Support independence and well beingC--
7CHCCOM005Communicate and work in health or community servicesC--
8CHCDIV001Work with diverse peopleC--
9CHCLEG001Work legally and ethicallyC--
10CHCPAL001Deliver care services using a palliative approachE--
11HLTAAP001Recognise healthy body systemsC--
12HLTHPS006Assist clients with medicationsE--
13HLTWHS002Follow safe work practices for direct client careC--

LEGEND C = Core E = Elective PR = Pre-requisite CR = Co-requisite * = unit has pre-requisite/s