Looking to make a real impact in your community?
Start your career by gaining skills through this qualification to support people affected by alcohol and drug use. You’ll learn how to assess a person’s needs, provide appropriate support and interventions, and work with clients to develop and review individual support and treatment plans. The course also focuses on strong communication, ethical practice, and working respectfully with people from diverse backgrounds. The elective units have been chosen to reflect real community services work where you’ll learn to support people who may be experiencing mental health concerns, suicide risk, domestic and family violence, homelessness, or who need advocacy and help navigating support services. By the end of the course, you’ll be well prepared to work safely and collaboratively in alcohol and other drugs services and related community support roles, making a positive difference in the lives of the people you help support under the guidance of other practitioners and professionals, with limited responsibility and within established parameters.
To be awarded this qualification, you must successfully complete 16 of 17 units of competency, 11 core units and 5 elective units. For this qualification you will need to provide us with your Statement of Attainment for unit HLTAID011 Provide First Aid from another education provider for the purpose of Credit Transfer. The electives for this course have been selected by Partners in Training Australia through industry consultation.
Core units
- CHCAOD001 Work in an alcohol and other drugs context
- CHCAOD004 Assess needs of clients with alcohol and other drugs issues
- CHCAOD006 Provide interventions for people with alcohol and other drugs issues
- CHCAOD009 Develop and review individual alcohol and other drugs treatment plans
- CHCCCS004 Assess co-existing needs
- CHCCCS014 Provide brief interventions
- CHCCOM002 Use communication to build relationships
- CHCDIV001 Work with diverse people
- CHCLEG001 Work legally and ethically
- CHCMHS001 Work with people with mental health issues
- CHCPRP001 Develop and maintain networks and collaborative partnerships
Elective units
- CHCADV001 Facilitate the interests and rights of clients
- CHCCCS003 Increase the safety of individuals at risk of suicide
- CHCDFV001 Recognise and respond appropriately to domestic and family violence
- CHCSOH013 Work with people experiencing or at risk of homelessness
- HLTWHS002 Follow safe work practices for direct client care
Entry Requirements
- There are no mandatory prerequisites to enrol in this qualification.
- Applicants must attend a course information session and then to determine suitability, complete a:
- Pre-training Review (PTR)
- Language, Literacy and Numeracy and Digital skills assessment (LLND)
Class Attendance
- Students must attend one class per week, choosing between:
- Online (virtual classroom), or
- Face-to-face (onsite classroom).
Class Times:
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- Day classes: 9:00AM – 4:00PM or 9:30AM – 4:30PM (7 hours).
- Evening classes (online only): 5:00PM – 9:00PM (4 hours).
- Additional time is required each week for private study, research, and completing assessments outside of scheduled class hours.
Technology Requirements
- You will need access to:
- A computer, laptop, or tablet with a stable internet connection.
- Zoom application, headphones/speakers, microphone & webcam capabilities for virtual classes.
- A laptop or tablet for onsite classroom session to access your course materials and assessments via our online Learning Management System (LMS).
Work Placement
- This course includes a minimum of 80 hours of work placement in a relevant community service delivery setting.
- Before starting placement, you must obtain:
- A current and satisfactory Victorian Working with Children Check.
- Additional clearances (e.g., Police Check) may be required depending on your placement provider.
- Technology for Placement
- Placement assessments are completed online via Cloud Assess
- You will need to take a suitable device (phone, tablet or laptop) to placement
- If using a mobile device, you’ll need to download the Cloud Assess app
- Where a workplace restricts device use, you can:
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- request access to a workplace computer; or take notes on paper and transfer them to Cloud Assess outside of placement hours
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Skills First funded course fees apply to eligible students who study this course in our regional locations through classroom-based training.
If you choose to study via our online evening course, different fees apply depending on where you live. Please request the Online course information sheet and refer to the Postcode List on our student information page for eligibility details.
*Aboriginal and/or Torres Straight Islanders pay the course Administration Fee but do not pay any Tuition fee.
* There are no materials fees when you study with us.
* Students have the opportunity to receive a 2nd qualification – CHC42021 Cert IV in Community Services at no additional cost and no further studies.
*Download Our Course Info Sheet– a comprehensive course brochure includes everything from course content to payment plans, refund policies, and fees for students not eligible for government funding. Its your first step toward flexible, affordable, and career-focused training.
*To check your eligibility for Skills First Funding click here
Potential Study Pathways
Graduates of this qualification may pursue further study in the following courses:
- CHC52021 Diploma of Community Services
- CHC53315 Diploma of Alcohol and Other Drugs
- CHC62015 Advanced Diploma of Community Sector Management
Employment Opportunities
Graduates may seek employment within the the community services sector setting in roles such as AOD Case Worker, Community Support Worker, Homelessness Support Worker, Outreach Worker and Drug, AOD Support Worker and Mental Health Support Worker (AOD Specialisation).
Employment Outlook
The welfare and community services sector are one of Australia’s fastest growing sectors.
Employment for Counsellors is expected to grow by 14.2% to 27,800 persons employed by 2026. Growth is expected as the population grows, and people seek counselling for an increasing number of issues, including health, drug and alcohol problems, accommodation, relationships, employment, grief and loss, stress management, child development or abuse issues.
Growth is expected in addiction and mental health counselling services, as the potential positive effects of such programs are increasingly recognised, and as more of these programs are covered by health insurance policies.
Why Study with Partners in Training Australia (PTA)?
At PTA, we specialise in delivering high-quality training for the Health and Community Services sector across Regional Victoria and Metropolitan locations.
Flexible Learning That Fits Your Life
We understand that traditional classroom schedules don’t suit everyone. That’s why we offer flexible study options—including online and blended delivery—designed for people with busy work lives, family commitments, or limited access to TAFE. Our nationally recognised training is also government-subsidised, making it more affordable and accessible than many other providers.
Strong Industry Connections
We work closely with local employers to ensure our training is practical, relevant, and aligned with industry needs. These partnerships also provide:
- Work placement opportunities
- Customised training for staff
- Pathways to employment for our graduates
Expert Trainers with Real-World Experience
Our trainers are experienced professionals who are actively engaged in the industry. This means you’ll learn from people who understand current practices and expectations – ensuring your training is up-to-date and job-ready.
Come and see how we do things differently and let us be your ‘partner in training’!
As part of the application of enrolment process, we ask you to attend an Information/ Enrolment Session that will involve a written Pre-Training Review with an Enrolment Officer who will be available to support you through the process. Our pre-training review is designed to make sure the course is the most suitable and appropriate training option for you.
Information/Enrolments sessions are held at each of our campuses and via Zoom, which makes it easy for you to attend.
We look forward to discussing this course and the study options with you, then arranging an information session for you to attend.
Course Dates
| Delivery Location | Start Date | Class Day | Time of Classes | Duration of Training | Click Apply Now to Get Started |
|---|---|---|---|---|---|
| Virtual Classroom | 13th May 2026 | Wednesday | 5pm - 9pm | 20 Months | Apply Now |
| Virtual Classroom | 18th May 2026 | Monday | 5pm - 9pm | 20 months | Apply Now |
| Sale Campus | 19th May 2026 | Tuesday | 9am - 4pm | 11 months | Apply Now |
| Morwell Campus | 21st May 2026 | Thursday | 9am - 4pm | 11 months | Apply Now |
| Bendigo | 21st May 2026 | Thursday | 9am - 4pm | 11 months | Apply Now |
| Virtual Classroom | 26th May 2026 | Monday | 9am - 4pm | 11 months | Apply Now |
| Bairnsdale | 28th May 2026 | Thursday | 9am - 4pm | 11 months | Apply Now |
| Sebastopol | 29th May 2026 | Friday | 9am - 4pm | 11 months | Apply Now |
| Warragul | 2nd Jun 2026 | Tuesday | 9am - 4pm | 11 months | Apply Now |
| Wodonga | 2nd Jun 2026 | Tuesday | 9.30am - 4.30pm | 11 months | Apply Now |
| Shepparton Campus | 4th Jun 2026 | Thursday | 9am - 4pm | 11 months | Apply Now |
| Virtual Classroom | 10th Jun 2026 | Wednesday | 9am - 4pm | 11 months | Apply Now |
| Wonthaggi | 25th Jun 2026 | Thursday | 9am - 4pm | 11 months | Apply Now |
| Munarra Centre, Shepparton | 14th Jul 2026 | Tuesday | 9.30am - 3.30pm | 11 months | Apply Now |
| Virtual Classroom | 20th Jul 2026 | Monday | 9am - 4pm | 11 months | Apply Now |
| Bacchus Marsh | 28th Jul 2026 | Tuesday | 9.30am - 4.30pm | 11 months | Apply Now |
If you do not see a date or location which interests you, please Enquire Now to register your interest in studying this course, and we will contact you.
