This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support mainly due to ageing, disability or some other reason.

Every day, your work will have a positive impact on the wellbeing and independence of those you care for. Success in this role means you’ll need to possess empathy, patience, compassion, strong communication skills and have a genuine respect for cultural diversity. Our course will set you up for long-term success in the support sector.

This course is ideal for those who want to:

  • Start a career in the aged care or disability support sectors
  • Work with clients under the NDIS (National Disability Insurance Scheme) or in aged care homes
  • Make a difference in people’s lives by supporting their independence, well-being, social inclusion and quality of life

To be awarded this qualification, you must successfully complete 15 units of competency, 9 core units and 6 elective units.  The electives for this course have been selected by Partners in Training Australia through industry consultation.

Core units

  • CHCCCS031 Provide individualised support
  • CHCCCS038 Facilitate the empowerment of people receiving support
  • CHCCCS040 Support independence and wellbeing
  • CHCCCS041 Recognise healthy body systems
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • HLTINF006 Apply basic principles and practices of infection prevention and control
  • HTLWHS002 Maintain work health and safety

Elective units

  • CHCAGE011 Provide support to people living with dementia
  • CHCAGE013 Work effectively in aged care
  • CHCPAL003 Deliver care services using a palliative approach
  • CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS012 Support community participation and social inclusion
  • CHCDIS020 Work effectively in disability support

Entry Requirements

  • There are no mandatory prerequisites to enrol in this qualification.
  • Physical attributes suitable for workplace experience within the aged/disability care industry which encompasses manual handling of equipment and clients.
  • Applicants must attend a course information session and then to determine suitability, complete a:
    • Pre-training Review (PTR)
    • Language, Literacy and Numeracy and Digital skills assessment (LLND)

Class Attendance

  • Students must attend one class per week, choosing between:
    • Online (virtual classroom), or
    • Face-to-face (onsite classroom).
  • Students must attend some on-site skills lab/lessons.

Class Times:

  • Day classes: 9:00AM – 4:00PM or 9:30AM – 4:30PM (7 hours).
  • Evening classes (online only): 5:00PM – 9:00PM (4 hours).
  • Additional time is required each week for private study, research, and completing assessments outside of scheduled class hours.

Technology Requirements

  • You will need access to:
    • A computer, laptop, or tablet with a stable internet connection.
    • Zoom application, headphones/speakers, microphone & webcam capabilities for virtual classes.
    • An laptop or tablet  for onsite classroom session to access your course materials and assessments via our online Learning Management System (LMS).

Work Placement

  • This course includes a minimum of 120 hours of work placement in a relevant community/aged/disability care setting.
  • Before starting placement, you must obtain a current and satisfactory Police Check, Working with Children Check, NDIS Work Screening Check, evidence of influenza vaccination and COVID-19 vaccination (unless an exception applies).
  • Technology for Placement
    • Placement assessments are completed online via Cloud Assess
    • You will need to take a suitable device (phone, tablet or laptop) to placement
    • If using a mobile device, you’ll need to download the Cloud Assess app
    • Where a workplace restricts device use, you can:
        • request access to a workplace computer; or take notes on paper and transfer them to Cloud Assess outside of placement hours

Skills First funded course fees apply to eligible students who study this course in our regional locations through classroom-based training.

If you choose to study via our online evening course, different fees apply depending on where you live. Please request the Online course information sheet and refer to the Postcode List on our student information page for eligibility details.

*Aboriginal and/or Torres Straight Islanders pay the course Administration Fee but do not pay any Tuition fee.

* There are no materials fees when you study with us.

*Download Our Course Info Sheet– a comprehensive course brochure includes everything from course content to payment plans, refund policies, and fees for students not eligible for government funding. Its your first step toward flexible, affordable, and career-focused training.

*To check your eligibility for Skills First Funding click here

Potential Study Pathways
Graduates of this qualification may pursue further study in the following courses:

  • CHC43121 Certificate IV in Disability Support
  • CHC43015 Certificate IV in Ageing Support
  • CHC43415 Certificate IV in Leisure and Health

Employment Opportunities
Graduates may seek employment within the community services, aged care and/or disability sectors in roles such as Personal Care Assistant (PCA), Disability Support Worker, In-Home Respite Worker, Assistant in Nursing (AIN), Residential Care Worker, Community Support Worker and Community Access Coordinator.

Employment Outlook
In Victoria, employment growth for Aged and Disabled Carers has been very strong over the past five years. Nationally, this occupation has the largest projected employment growth, with workforce numbers expected to increase from 266,900 in 2021 to 341,800 by 2026.

Why Study with Partners in Training Australia (PTA)?

At PTA, we specialise in delivering high-quality training for the Health and Community Services sector across Regional Victoria and Metropolitan locations.

Flexible Learning That Fits Your Life

We understand that traditional classroom schedules don’t suit everyone. That’s why we offer flexible study options—including online and blended delivery—designed for people with busy work lives, family commitments, or limited access to TAFE. Our nationally recognised training is also government-subsidised, making it more affordable and accessible than many other providers.

Strong Industry Connections

We work closely with local employers to ensure our training is practical, relevant, and aligned with industry needs. These partnerships also provide:

  • Work placement opportunities
  • Customised training for staff
  • Pathways to employment for our graduates

Expert Trainers with Real-World Experience

Our trainers are experienced professionals who are actively engaged in the industry. This means you’ll learn from people who understand current practices and expectations – ensuring your training is up-to-date and job-ready.

Come and see how we do things differently, and let us be your ‘partner in training’!   

As part of the application of enrolment process, we ask you to attend an Information/ Enrolment Session that will involve a written Pre-Training Review with an Enrolment Officer who will be available to support you through the process. Our pre-training review is designed to make sure the course is the most suitable and appropriate training option for you.

Information/Enrolments sessions are held at each of our campuses and via Zoom, which makes it easy for you to attend.

We look forward to discussing this course and the study options with you, then arranging an information session for you to attend.

Course Dates

23 Jun

Sale Campus

13 Jul

Sale Campus

14 Jul

Virtual Classroom

15 Jul

Morwell Campus

16 Jul

Bairnsdale

17 Jul

Wodonga

20 Jul

Virtual Classroom

21 Jul

Wangaratta

21 Jul

Maryborough

21 Jul

Gisborne

27 Jul

Virtual Classroom

27 Jul

Sebastopol

27 Jul

Bendigo

27 Jul

Traralgon

29 Jul

Shepparton Campus

03 Aug

Foster

04 Aug

Virtual Classroom

06 Aug

Wonthaggi

06 Aug

Virtual Classroom

10 Aug

Warragul

12 Aug

Virtual Classroom

26 Aug

Virtual Classroom

27 Aug

Hamlyn Heights

27 Aug

Shepparton Campus

08 Sep

Shepparton Campus

16 Oct

Echuca

Delivery Location Start Date Class Day Time of Classes Duration of Training Course ID Click Apply Now to Get Started
Sale Campus 23rd Jun 2026 Tuesday 9am - 4pm 9 months SAL2026CA#65 Apply Now
Sale Campus 13th Jul 2026 Monday 9am - 4pm 9 months SAL2026CA#20 Apply Now
Virtual Classroom 14th Jul 2026 Tuesday 5pm - 9pm 15 months CLD2026ST#116 Apply Now
Morwell Campus 15th Jul 2026 Wednesday 9am - 4pm 9 months SAL2026#57 Apply Now
Bairnsdale 16th Jul 2026 Thursday 9am - 4pm 9 months SAL2026CA#25 Apply Now
Wodonga 17th Jul 2026 Friday 9am - 4pm 9 months SHE2026CA#77 Apply Now
Virtual Classroom 20th Jul 2026 Monday 5pm - 9pm 15 months CLD2026SA#92 Apply Now
Wangaratta 21st Jul 2026 Tuesday 9am - 4pm 9 months SHE2026#93 Apply Now
Maryborough 21st Jul 2026 Tuesday 9.30am - 4.30pm 9 months STH2026CA#26 Apply Now
Gisborne 21st Jul 2026 Tuesday 9am - 4pm 9 months STH2026CA#28 Apply Now
Virtual Classroom 27th Jul 2026 Monday 5pm - 9pm 15 months CLD2026SH#100 Apply Now
Sebastopol 27th Jul 2026 Monday 9.30am - 4.30pm 9 months STH2025CA#14 Apply Now
Bendigo 27th Jul 2026 Monday 9.30am - 4.30pm 9 months SHE2026CA#89 Apply Now
Traralgon 27th Jul 2026 Monday 9am - 4pm 9 months SAL2026#36 Apply Now
Shepparton Campus 29th Jul 2026 Wednesday 9am - 4pm 9 months SHE2026CA#86 Apply Now
Foster 3rd Aug 2026 Monday 9am - 4pm 9 months SAL2026#41 Apply Now
Virtual Classroom 4th Aug 2026 Tuesday 9am - 4pm 9 months CLD2026SA#104 Apply Now
Wonthaggi 6th Aug 2026 Thursday 9am - 4pm 9 months SAL2026CA#74 Apply Now
Virtual Classroom 6th Aug 2026 Thursday 9.30am - 4.30pm 9 months CLD2026ST#73 Apply Now
Warragul 10th Aug 2026 Monday 9am - 4pm 9 months SAL2026CA#69 Apply Now
Virtual Classroom 12th Aug 2026 Wednesday 9.30am - 4.30pm 9 months CLD2026ST#117 Apply Now
Virtual Classroom 26th Aug 2026 Wednesday 5pm - 9pm 9 months CLD2026ST#101 Apply Now
Hamlyn Heights 27th Aug 2026 Thursday 9.30am - 4.30pm 9 months STH2026CA#19 Apply Now
Shepparton Campus 27th Aug 2026 Thursday 9am - 4pm 9 months SHE2026CA#24 Apply Now
Shepparton Campus 8th Sep 2026 Thursday 9am - 4pm 9 months SHE2026CA#24 Apply Now
Echuca 16th Oct 2026 Friday 9am - 4pm 9 months SHE2026CA#92 Apply Now

If you do not see a date or location which interests you, please Enquire Now to register your interest in studying this course, and we will contact you.

cross-ic img

Nursing and Health 2

Diploma of Nursing
Interested in training here?
cross-ic img

Nursing and Health 3

Diploma of Nursing
Interested in training here?
cross-ic img

Nursing and Health 4

Diploma of Nursing
Interested in training here?
cross-ic img

Nursing and Health 5

Diploma of Nursing
Interested in training here?
cross-ic img

Nursing and Health 5

Diploma of Nursing
Interested in training here?
cross-ic

Nursing and Health 5

Diploma of Nursing
Interested in training here?

Sale

Interested in training here?

Shepparton

Interested in training here?

Melbourne

Interested in training here?

Maryborough

Interested in training here?

Wodonga

Interested in training here?

Bendigo

Interested in training here?

Kyneton

Interested in training here?

Horsham

Interested in training here?

Ballarat

Interested in training here?

Geelong

Interested in training here?

Whittlesea

Interested in training here?

Bairnsdale

Interested in training here?

Ringwood

Interested in training here?

Mildura

Interested in training here?

Echuca

Interested in training here?

Wangaratta

Interested in training here?

La Trobe Valley

Interested in training here?

Wonthaggi

Interested in training here?

Moe

Interested in training here?

Caroline Springs

Interested in training here?

Campbellfield

Interested in training here?

Craigieburn

Interested in training here?

Werribee

Interested in training here?

Ringwood

Interested in training here?

Belgrave

Interested in training here?

Pakenham

Interested in training here?

Fawkner

Interested in training here?

Lalor

Interested in training here?

Narre warren

Interested in training here?

Frankston

Interested in training here?

Cranbourne

Interested in training here?

Hallam

Interested in training here?