Complaints and Appeals

Partners in Training Australia are committed to managing and responding to any complaint or appeal (including assessment appeals) any stakeholder may have as quickly and amicably as possible. In all instances, we will manage and respond to complaints or appeals in a fair, safe, supportive and productive environment consistent with the principles of procedural fairness and natural justice.

Our Complaints and Appeals Policy and Procedures outline how we manage and respond to complaints or appeals.

If you have any queries, concerns or complaints in relation to our Complaints and Appeals Policy and Procedures please contact:

Chief Executive Officer
1300 664 601
complaints@ptaust.com.au